Get in Touch
Customer First ā Always.
You are the soul of our scent story,
The spark behind every bottle we pour.
From fragrance wishes to heartfelt thoughts,
Your voice is the muse we adore.
Have an idea, a dream, a note to share?
Whisper it our way ā we're always near.
Our team will reply with care and delight,
Because your words make our world feel right.
Drop Us A Line
Fill out this quick form, and we'll get back to you promptly!
š Contact Information & Availability
Thank you for reaching out to Scents N' Smileā¢. Your satisfaction is always our priority.
| Contact Method | Details | Available Hours (IST) |
|---|---|---|
| General Enquiries | Email: hello@scentsnsmile.com | 24-Hour Response Guarantee |
| Customer Service Calls | Call / WhatsApp: +91 98765 43210 | Monday to Saturday 10:00 AM ā 7:00 PM |
| Wholesale Enquiries | Email: sales@scentsnsmile.com | 24-Hour Response Guarantee |
| Press & Media Enquiries | Email: hello@scentsnsmile.com | 24-Hour Response Guarantee |
Response Pledge
Our support team guarantees a response within 24 hours with the care and attention you deserve. If your email arrives outside our regular business hours (Sundays or public holidays), a dedicated representative will be assigned the following business day.
Our Warehouse Address
(Not for Returns)
Scents N Smileā¢
A/203, Mumbai, Maharashtra 400003
Frequently Asked Questions
How long does shipping take?
We typically ship orders within 1-2 business days. Delivery usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it for a full refund within 30 days of delivery.
Are your fragrances authentic?
Yes! All our fragrances are inspired by designer brands and crafted with premium ingredients. We guarantee quality and authenticity.
Do you offer bulk discounts?
Yes, we offer special pricing for bulk orders. Please contact us with your requirements and we'll provide a custom quote.