❓ Frequently Asked Questions

Are Scents N' Smile™ inspired perfumes lasting?

Absolutely! Our fragrances are crafted with high-concentration perfume oils (average 35% concentration) and premium ingredients sourced from the same world-renowned factories that supply top luxury brands. Designed by expert perfumers, our scents offer impressive longevity—often matching or even exceeding the staying power of traditional designer perfumes.

What makes these fragrances so affordable?

Our approach to affordability involves eliminating the unnecessary costs associated with expensive packaging, celebrity endorsements, and excessive advertising. By prioritizing the quality of the fragrance itself (the 'juice'), we are able to offer the exact same luxurious scent profile at a fraction of the price.

Are these real brand perfumes/fragrances?

Our fragrance blends are inspired by renowned brand fragrances, meticulously crafted to meet the same high-quality standards. We aim to provide customers with an affordable alternative. We are not affiliated with the mentioned brands in any way, nor do we sell their original products. We are in compliance with the Competition Commission of India's Act and Policies.

Are your products original?

Yes, they are original products of Scents N' Smile™. We sell high-quality impressions of designer fragrances, using premium ingredients to create a new, inspired aroma that you will love.

Do you use alcohol in your perfumes?

Yes—our spray perfumes contain alcohol, which is essential for fragrance projection and sillage. However, our roll-ons are 100% alcohol-free, made from concentrated perfume oils and natural carriers.

Which One Smells Better — Oil or Spray?

Both versions are crafted with the same fragrance DNA, so they smell nearly identical.

• • Perfume Oils (Roll-ons): Are more concentrated, may feel richer, and last longer directly on the skin.
• • Sprays: Offer a more airy, diffused projection (sillage) and are ideal for quick top-ups and layering.

The best choice ultimately depends on your body chemistry and personal preference!

How do I apply perfume spray or oil for the best results?

For maximum longevity and performance:

• • Apply on clean, dry skin right after a shower for best absorption.
• • Moisturize with an unscented lotion before spraying to help the scent stick longer.
• • Spray from 5–7 inches away on pulse points—wrists, neck, behind ears, inside elbows, or behind knees.
• • Avoid rubbing your wrists together after spraying—it breaks down the fragrance molecules!

What's the Best Way to Store Perfumes?

To preserve your fragrance's quality and performance:

• • Store in a cool, dark place.
• • Avoid direct sunlight or heat exposure (like windows or car dashboards).
• • Keep the cap tightly closed when not in use.

Heat and light can chemically alter the perfume, affecting its scent and longevity.

Why should I buy from Scents N' Smile™?

We offer unbeatable value, quality, and trust:

Visit our Perfume Studio for a personal experience.

What countries do you ship to?

Currently, we only ship within India and select Gulf countries.

How much does shipping cost?

What is your return policy?

We offer our Hassle-Free Return Promise for returns and exchanges within 14 days of delivery on every eligible order.

To be eligible for a return:

• • The item must be returned in its original condition and packaging, without damage.
• • The item must be unused or used no more than 5% of its total quantity.

Unfortunately, if more than 14 days have passed since delivery, we cannot offer a refund or exchange.

How do I return or exchange an order?

If you want to return or exchange a fragrance, please contact our Customer Services team at hello@scentsnsmile.com so that we can guide you through the process and provide you with a return label.

How long does the refund process take?

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the amount will be automatically credited to your bank account within the specified time frame.

Who pays for return shipping?

You will be responsible for paying for your own shipping costs for returning your item (e.g., in cases of change of mind). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your total refund amount.

Do You Offer Cash on Delivery (COD)?

Yes, we do offer Cash on Delivery (COD) for your convenience. Please note:

I haven't received my order, can you help?

Please check the tracking link for details regarding your delivery. If the tracking information is unclear:

• • As most couriers offer non-contact service, they are likely to leave your parcel in a safe place or with a neighbor.
• • Our couriers will complete a detailed investigation for claims of non-delivery. If delivery is found to be non-compliant, we will resend your order.
• • All cases of non-delivery must be reported within 7 days of the delivery date.