Shipping Policy
Your Fragrance, On Its Way! š
Hey there, scent lover! At Scents N Smileā¢, we're all about spreading joy with every spritz, and that starts with getting your order to you fast, safe, and with a smile.
Trusted Delivery Partners
We've teamed up with India's top courier partners to deliver your favorite fragrances right to your doorstep, no matter where you are!
š Your Order's Journey
From our hands to yours, here's how it works
Packing with Love
We prep your order with care within 1ā2 business days (weekends and holidays are for chilling, so they don't count!).
On the Move
Once it's out the door, expect your package to arrive in 3ā6 business days, depending on your corner of India.
Heads-Up
Sometimes, couriers hit a speed bump (think weather or unexpected delays). If that happens, we've got your back and will keep you in the loop!
š We Ship Everywhere in India!
From bustling cities to serene villages, Scents N Smileā¢ delivers nationwide. Our trusted logistics crew ensures your order arrives fresh and fabulous, no matter where you are.
š Where's My Package?
If your order's playing hide-and-seek past the expected delivery date, don't worry! Here's what we'll do:
Contact Us
Drop us a line at hello@scentsnsmile.com
We Jump Into Action
We'll track your package with our courier partners immediately.
Investigation Time
Investigations might take up to 10 business days, but we'll keep you posted every step of the way.
We Make It Right
If your package goes on an unexpected adventure (aka gets lost), we'll make it right with a replacement or refund, per our policies.
š Every Order's a VIP
Whether you're treating yourself or gifting a loved one, every Scents N Smileā¢ package is packed with care to keep your fragrances pristine.
We're not just shipping a productāwe're delivering a little burst of happiness! āØ
š¬ Got Questions?
Our friendly support team is ready to help with any shipping queries.
Within 24ā48 hours on business days
Frequently Asked Questions
Do you ship on weekends?
We process orders on business days only. Orders placed on weekends or holidays will be processed on the next business day.
Can I track my order?
Absolutely! Once your order ships, you'll receive a tracking number via email. You can use it to track your package in real-time.
What if my delivery is delayed?
Sometimes delays happen due to weather or courier issues. Contact us at hello@scentsnsmile.com and we'll track your package and keep you updated.
Do you ship to remote areas?
Yes! We deliver to all corners of India, from cities to villages. Delivery times may vary slightly for remote locations.
What if my package is lost?
If your package is confirmed lost after investigation (up to 10 business days), we'll provide a replacement or refund according to our policies.
Thanks for Choosing Scents N Smileā¢!
We're thrilled to send a little sparkle and scent your way! āØ